Terms & Conditions

Terms of use

Please read this policy carefully as it sets out the terms upon which this website is made available for your use.

If you have any questions about this policy or do not agree with it, please contact us before using this website by email: avenue.services@sanctuary-housing.co.uk, or alternatively in writing to:

Avenue Services (NW) Ltd
Parade Enterprise Centre
14 The Parade
Blacon
CH1 5HN

In this policy, “we”, “us” and “Avenue Services” means Avenue Services (NW) Ltd.

Conditions of use
Intellectual property
Downloading content
What information do we collect?
Other websites
Cookies
Phishing

Conditions of use

We, Avenue Services, are committed to ensuring that the information contained on this website is accurate and up-to-date. However the information contained on our website is for guidance only and we make no representation or warranty as to its accuracy or completeness.

None of the information contained on this website is intended to form any part of a contract between you and Avenue Services.

The information contained on this website is subject to change without notice so you may wish to check it each time you submit personal information to Avenue Services.

We shall not be liable for any loss whatsoever, including direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.

You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data.

Intellectual property

All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on this website site shall remain vested in Avenue Services.

Unless clearly indicated to the contrary you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public or otherwise use the content of this website in any way.

The names, images and logos identifying Avenue Services, Sanctuary Housing Association and Cheshire West and Chester Council, and their products and services are subject to copyright, design rights and trademarks of each responsible entity. Nothing contained in these terms shall be construed as conferring any licence or right to use any trademark, design right or copyright for any of the above entities.

Downloading content

You may download or print out individual selections of this website only if explicitly used for your own personal information. This website may not be publicly reproduced either in part or whole. Permanent copying or storage of whole or part of this website or the information contained in it or the reproduction or incorporation of any part of it in any other work or publication is expressly prohibited.

What information do we collect?

In general, you can visit the Avenue Services website anonymously without giving us any information. If you visit our website anonymously, please bear in mind that we may still:

Record the areas of the website which you visit; and
Collect information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc.).

We record and collect this information using Cookies, however, this information does not allow us to identify you.

If you indicate that you would like to receive updates from us about events, services and other information by signing up to receive our newsletter, we will collect, process and store this information in line with our privacy policy, and only if you give us your consent to do so.

For more information on how we store and use your data, view our Privacy Policy.

Other websites

This website may contain links to other websites which are outside of our control. Once you have left our website, we are not responsible for the protection and privacy of any information which you provide. You should exercise caution and read the privacy statement applicable to the website in question before use.

Cookies

Cookies are files that store information on your hard drive or browser, allowing us to identify that you have visited our websites before. Cookies make it easier for you to maintain your preferences on our websites, and by seeing how you use our websites, we can tailor them to your preferences and measure their usability.

For further information about the cookies used on our websites and how to disable them if required, please read our Cookie policy.

Phishing

“Phishing” is the name given to attempts to steal personal details and financial account details from a website user. “Phishers” use fake or “spoof” emails to lead users to imitation websites where the user is tricked into entering their personal details, such as credit card numbers, usernames and passwords. AVENUE SERVICES WILL NEVER SEND EMAILS ASKING YOU FOR SUCH DETAILS AND OUR STAFF WILL NEVER ASK YOU FOR YOUR PASSWORD.

If you do receive such an email or are asked for your password by anyone claiming to represent Avenue Services, please forward the email or report the incident by email:

avenue.services@sanctuary-housing.co.uk, or alternatively in writing to: